Terms of Service

Flowtiq is operated by FLOWTIQ DOT AI LLC, a Wyoming limited liability company registered at 75 E 3rd St, Sheridan, WY 82801, USA. Write to us at contact@flowtiq.ai; it is a working mailbox read by the people who run Flowtiq.

These terms form the agreement between you and FLOWTIQ DOT AI LLC, and they govern flowtiq.ai and the Flowtiq application. If you sign up on behalf of a company, you confirm you are allowed to bind it.

Flowtiq is one workspace covering tasks, a CRM (contacts, deals, pipelines), invoicing, an email hub, social publishing, a calendar, and time tracking, with an AI assistant that reads your workspace to answer questions and draft things for you.

Your records live in a workspace you own. Everyone you invite holds a role of owner, admin, or member, and that role decides what they can see and change. Some things stay private to one person regardless of role: nobody else in your workspace can read your connected mailbox, and the assistant only ever looks at your own calendar.

Flowtiq is in beta. Features change, and some integrations still depend on approval from the platform they connect to.

You can sign up with an email address and password, or with Google. Keep your credentials safe. You are responsible for everything done under your account and for the people you invite into your workspace. Give us accurate details and keep them current.

You must be at least 18 years old to hold an account, and you confirm your age when you sign up. Flowtiq is a tool for running a business and is not directed at children: we do not knowingly collect personal data from anyone under 18, and if we learn that an account holder is under 18 we close the account and delete the data. Do not invite anyone under 18 into your workspace, and do not use Flowtiq to keep records about children.

Several features only work once you connect an outside account. You choose which ones, at the provider's own consent screen, and you can disconnect any of them at any time from Settings.

• Google grants Flowtiq permission to read and send mail from your Gmail account and to read and write events in your Google Calendar. Flowtiq syncs your recent mail into your workspace, and follow-ups and invoices are sent from your own address, so replies reach your inbox and a copy sits in your Sent folder.
• LinkedIn grants permission to publish posts as you.
• Meta (Facebook and Instagram) grants permission to list your Pages, read their engagement figures, and publish posts to a Page or a connected Instagram business account.

Sending email requires a connected Google account: there is no fallback sender. When you connect an account you also remain bound by that platform's own terms, and you are responsible for what you send or publish through it. The resulting access tokens are stored encrypted, as described in the Privacy Policy and on the Security page.

Sixteen features in Flowtiq are AI-generated: the dashboard assistant, the CRM assistant, the deal coach, contact enrichment, follow-up email drafting, brand analysis, social post generation, the daily brief, task capture from pasted text, email triage, invoice review, receivables review, timesheet drafting, meeting preparation, meeting recap, and reply drafting.

All of them can be wrong, incomplete, or out of date. Read anything the AI writes before you send it, and never treat it as legal, tax, accounting, or financial advice. Decisions you take on its output are yours. The Privacy Policy sets out, feature by feature, exactly what data each one sends.

Each plan includes a monthly allowance of AI actions shared across everyone in the workspace. The allowance resets on the first day of each calendar month, not on a rolling date. When a workspace has used its allowance, AI features stop until the reset or until you move up a plan. We may change which underlying model powers a feature.

We do not use your content to train AI models, and we are on a platform plan chosen specifically because it carries the same commitment.

Do not use Flowtiq to:

• send unsolicited bulk email, spam, or anything deceptive through a connected mailbox;
• store or process personal data you have no lawful basis to hold;
• break the terms or rate limits of Google, LinkedIn, or Meta;
• work around seat limits or AI allowances, share one login between several people, or resell access;
• probe, scan, or attack the service, or attempt to reach another workspace's data;
• point the brand analysis feature at a site you have no right to have us fetch;
• copy, decompile, or reverse-engineer the software, or use it to build a competing product;
• upload malware or unlawful, infringing, or abusive content.

We may suspend a workspace immediately where continuing would put other customers, our providers, or us at risk.

Everything you put into Flowtiq remains yours. You grant us only the permission we need to run the service for you: to store, process, transmit, back up, and display your content, and to pass the parts described in the Privacy Policy to the providers named there.

You are responsible for the contact, email, and invoice data you bring in, including having a lawful basis to hold it. Because that data usually describes other people, you are its controller and we handle it as your processor on the terms of our Data Processing Agreement, which forms part of this agreement.

Nothing is charged today. Flowtiq is in beta, paid subscriptions are not open, and creating a workspace does not ask you for a payment method. The rest of this section describes what applies from the day billing opens, and we will tell you by email before that affects you.

Every plan starts with a 14-day free trial. Once billing opens, a new workspace starts its trial by choosing a plan and adding a card during signup; nothing is charged until the trial ends, at which point it converts to the plan you chose unless you cancel before then. Cancel during the trial and you pay nothing. Workspaces created during the beta get a fresh 14-day trial on the day billing opens, and their owner chooses a plan in Settings → Billing.

The plan, seat count, AI allowance, price, and billing period that apply to you are the ones shown at checkout and on our pricing page when you subscribe; those details form part of these terms. Seats are fixed per plan, so adding people means moving up a plan. AI actions are pooled across the workspace and reset on the first of each calendar month.

Paid plans are sold through Link, Stripe's merchant-of-record service. Link is the seller of each payment: it takes the payment on its hosted checkout, adds any sales tax or VAT that applies where you are, sends your receipts and invoices, and handles payment questions and disputes. Your contract for the Flowtiq service itself is with us, under these Terms. We never receive your card details. Card statements show LINK.COM* followed by our name, and checkout may show the price converted to your local currency. Subscriptions renew automatically for the same period until you cancel. You can update your card, cancel, and see past invoices from Settings → Billing.

If a free trial ends without a paid plan, the workspace pauses: Settings stays available so the owner can choose a plan, export the data or delete the workspace, and nothing is deleted because of the pause.

Because the trial gives you the full product for 14 days before you are charged, we do not offer refunds beyond the rights the law gives you. If you are a consumer with a statutory right of withdrawal, nothing in this section affects it. The Refund and Cancellation Policy sets out exactly how that works, and forms part of these terms.

You can cancel at any time, from Settings, with no retention call and no email required. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then. We do not refund part-periods unless the law requires it; see the Refund and Cancellation Policy.

If a payment fails we will tell you and give you at least 14 days to put it right before suspending the workspace. We may suspend or close an account sooner for a serious or repeated breach of these terms.

An owner can delete a workspace, and anyone can delete their own account, from Settings. Deletion is immediate and irreversible: it removes your records from the live database and empties the files you uploaded. If we close a workspace for any other reason we keep its data for 30 days so it can be restored on request, then delete it. Export anything you need before you close a workspace.

Support is by email at contact@flowtiq.ai. We answer as fast as we can, usually within one business day, but on the Solo, Team and Business plans that is a best effort rather than a guaranteed response time. A committed response time is available on the Custom plan, in writing, as part of that agreement.

Flowtiq is in beta and comes without an uptime commitment. We may add, change, or remove features; where a change materially reduces what you are paying for, we will tell you before it takes effect.

Features that depend on Google, LinkedIn, or Meta can break or disappear when those platforms change their rules, and some of them require platform approval that is still in progress.

The Flowtiq software, name, mark, and design belong to us or our licensors. These terms give you a limited, non-exclusive, non-transferable right to use the service while you are subscribed, and nothing more. If you send us feedback or suggestions, we may act on them without owing you anything.

Flowtiq runs on and connects to services we do not control: Supabase, Cloudflare, Google, LinkedIn, Meta, and Stripe, along with Lovable, whose platform provides our AI gateway, our Google sign-in broker, our workspace connectors, and the sender of account email such as sign-up confirmations and workspace invitations.

Their outages, changes, and terms affect what Flowtiq can do. We are not responsible for their acts or omissions, and your use of a connected platform stays governed by that platform's own agreement with you. The full list, and what each one is used for, is in the Privacy Policy.

Flowtiq is provided as is and as available. To the extent the law allows, we make no warranty that it will be uninterrupted, error-free, or fit for a particular purpose, and none that AI output will be accurate. Keep your own copies of anything you cannot afford to lose.

To the extent the law allows, neither side is liable for indirect or consequential loss, lost profits, lost revenue, or lost data. Our total liability for all claims is capped at the greater of the fees you paid us in the 12 months before the claim arose, or USD 100.

Nothing here excludes liability that cannot legally be excluded, including for death, personal injury, or fraud.

You will cover us against third-party claims arising from your content, your use of a connected account, or your breach of these terms.

How we handle personal data is set out in the Privacy Policy. Where you are the controller of personal data you bring into Flowtiq, the Data Processing Agreement applies and is incorporated into these terms. The technical measures behind both are described on the Security page, and what we keep in your browser is itemised in the Cookie Policy.

We may update these terms. For material changes we will give notice by email or in the app before they take effect, and continuing to use Flowtiq afterwards means you accept the new version. The date at the top always shows the version in force.

These terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules, and the state and federal courts located in Wyoming have exclusive jurisdiction over any dispute arising from them. If you are a consumer, this does not remove rights you have under the law of the country you live in.

Before starting a formal claim, email us. Most things are faster to fix that way.

Questions about these terms go to contact@flowtiq.ai. For how we handle personal data, read the Privacy Policy.